Non Clinical - Ward Clerk - Gynaecology Ward 14
The Shrewsbury And Telford Hospital NHS Trust, Dawley Bank, Telford and Wrekin
Non Clinical - Ward Clerk - Gynaecology Ward 14
£23615
The Shrewsbury And Telford Hospital NHS Trust, Dawley Bank, Telford and Wrekin
- Part time
- Permanent
- Onsite working
Posted 1 week ago, 13 Nov | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: 2a1e5f34b3cf44849d096d8f13d364ff
Full Job Description
- Receive/welcome new patients onto the ward, checking particulars on their records and ensuring notes are in order. Ensure identity bracelets available for nursing staff. Compile sets of required blank documentation for emergency patients.
- Receive/welcome visitors onto the Ward and inform Sister/Charge Nurse or deputy of any query they may have.
- Answer the telephone, responding to questions or requests as appropriate.
- Request the services of allied healthcare professionals as requested by nursing staff (eg Phlebotomist/ECG Technician/Radiographers/Porters).
- Make outpatient referrals as requested by nursing staff.
- Notify Pathology of urgent blood specimens when requested by nursing staff.
- Request and collect (or deliver when requested) notes and x-rays from various departments.
- Order transport for patients as requested by nursing staff, competing appropriate paperwork.
- Ensure records are sent from the ward correctly compiled and completed following patient discharge.
- Report identified maintenance defects to engineers, competing appropriate paperwork.
The successful applicant will need to have experience dealing with the general public; they will have good IT skills and remain calm under pressure in this demanding role. Duties will include answering the telephone, filing, using the new care flow system and booking appointments therefore a good telephone manner, confidence and a positive helpful manner is essential.