Northern Europe Inside Sales Team Manager

The Sales Development Manager is responsible for the performance and management of the Sales Development team. Reporting to the Northern Europe Marketing Director, success in this role is measured by hitting the pipeline and opportunity creation targets.,

• Manages the day to day running of the sales development team
• Acts as the key conduit between sales and marketing
• Ensures the marketing generated pipeline targets are hit every quarter
• Aids the Sales Development Representatives to hit their quarterly and annual qualified sales opportunities targets
• Own the lead queue, both in terms of maintaining territory allocation and quality of recorded data
• Manage the process for approving new opportunity creation. Ensure these are accepted by the correct owner in the sales team
• Allocate targets to the SDR team, monitor and report on performance and manage the process to request commission payments through HR system
• Ensure the SDR team is kept up to date with the latest marketing literature & any assets that may be useful in carrying out their duties
• Monitor the progress of the SDR team through goal setting and regular feedback sessions and provide guidance for areas to improve
• Manage recruitment and on boarding for all new team members
• Create and maintain a succession plan understanding that tenure in the SDR roles can be relatively brief.
• Take part in Quarterly Business Reviews to provide an overview to the Senior Leadership Team of trends & progress with opportunities
• Manage and report on performance of external SDR agency, initially in UK&I but with potential to include Nordic equivalents in time.
• Regularly contribute to sales meetings and fortnightly calls with insights into pipeline & feedback on messaging, etc.
• Improve clarity and accuracy of forecasting within the Inside Sales function
  
  Proven and demonstrable experience generating business from mid to large enterprises (£500m+ turnover) for a SaaS business
• Proven experience in managing and growing a Sales Development team
• Proven expertise to develop relationships from cold calling or networking activity
• Proficient at planning and executing account strategies and maintaining effective long-term business relationships with key decision makers
• Capacity to effectively learn technical products, services and solutions and readily apply knowledge
• Ability to manage a sales pipeline and effectively forecast both short- and long-term sales cycles
• Familiarity and commitment to daily activity tracking in CRM tool. Salesforce experience a plus.
• Knowledge of corporate performance management or accounting processes a plus, but not required