Occupational Health Administrator | Northern Lincolnshire & Goole NHS Foundation Trust

As a forward thinking and evolving Occupational Health service, passionate about supporting our NHS colleagues; we are looking for a motivated and enthusiastic administrator to join our team. The post holder will assist the occupational health business manager in providing a comprehensive, efficient, and responsive administration service to the medical, nursing and physiotherapy staff of the Occupational Health & Wellbeing Service. You will be one of the first point of contact for those who access the service.

• To undertake a full range of secretarial and administrative duties in the department which requiresunderstanding of processes and procedures within the department.
• To ensure accurate data entry in all computerized based OH records, updating and amending information promptly.
• To manage appointments in the appropriate diary for medical and nursing staff; and resolve any conflicting schedules.
• To retrieve and prepare Occupational Health Records for daily clinics for the Occupational Health Physician and Nurses; and type/proofread their reports and correspondence.
• To prepare and maintain Occupational Health Records for retention, service provision and storage using appropriate filing systems which are secure and protected.
• Deal sensitively with anxious individuals during telephone contact or in person and escalate to office manager where appropriate.
• Ensure the implementation of safe working practices at all times, identify, and report any untoward incident or hazard immediately.
  
  NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve. Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH. As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology. We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community. Should we receive a high volume of applications the advert may be closed earlier than stated.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees. We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.