Occupational Health & Wellbeing Administrator

It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. In this role you will;

• To provide admin support to the Occupational Health & Wellbeing Service (OHWS) and the collaborated services including the two fire services (ESFRS & SFRS).
• To assist with the efficient administration of the service, including quality control, presentation and reports, accessing Cohort/Cority system, answering enquiries, reconciling invoices, arranging payment of GP medical report invoices, supporting work/purchasing of equipment required by Surrey & Sussex gyms, and raising purchase orders.
• To provide excellent customer service and to work as an initial contact for OHWS.
• To assist with management information produced in conjunction with the clinical team as and when necessary, in line with the requirements of the partner organisations including third party contracts and collaborated services to ESFRS and SFRS. To consider the information in line with the administration service provided to ensure that efficiency and excellent customer service remain the priority.
• To be aware of confidentiality in all aspects of the role.
• To assist with the continuing development and maintenance of the Guidance Manual for the administration team.
• To use the OH electronic operating system; Cohort/Cority to access health records and other IT systems such as PowerBI, and Teams .
• Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post.
• Ensuring the Business Continuity (Emergency contact details) are updated as required.
• Managing and saving relevant documents on Teams channels as appropriate.
• CoP Learn - To ensure all relevant training modules for the teams NCALT are completed as required.
  
  Educated to GCSE level standard and or relevant qualification/s., Demonstrate knowledge of working in an administrative role
• Demonstrable knowledge of good working practices and administrative procedures.
• Has good knowledge of Microsoft Office, Outlook, Word, Excel, Teams, Office 365 and OH databases.
• Good interpersonal and communication skills, in order to deal courteously and effectively with all queries and using sensitivity and tact with confidential issues.
• Good customer service skills.
• Good written communication skills with the ability to check records and correspondence.
• The ability to gather statistical information and present in a relevant format.
• Strong attention to detail and accuracy.
• The ability to work calmly under pressure and respond flexibly to changing and sometimes challenging demands.
ADDITIONAL REQUIREMENTS;
• Has experience of working in a medical setting or similar/ practice and/or a public sector body.
  
  The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. Chief Constable Tim De Meyer & Chief Constable Jo Shiner, We take pride in looking after our people and offer a variety of benefits;
• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme, Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment