Office Administrator / Bookkeeper

We are currently recruiting for a small dynamic family run company who specialise within the foodservice industry. Your Typical Week:

• Office administration duties including answering calls and recording enquiries for sales
• Sales order processing
• Customer support including queries & document requests
• Supplier invoicing, expense & purchase ledger
• Sales invoicing, allocating payments & credit control
• Compliance management: Health & safety, Quality Control, BRCGS management.
• Supplier management.
• Coordinating third-party logistics/deliveries.
• Purchasing support
Requirements Client Care:
• Answer calls and assist with incoming enquiries
• Manage customer orders and stock agreements
• Process sales orders and invoices
• Support customers with queries, document requests, and sample requests
• Handle customer statements, credit control, and sales invoice posting
Sales Support:
• Manage CRM, diary, and visits for business development
• Follow up on sales pipeline opportunities, including enquiries, special sourcing, quotes, and samples
• Oversee customer onboarding and account management
Supply Chain Support:
• Manage supplier relationships
• Handle logistics, including importing, customs, and delivery management
• Oversee compliance management, including health & safety, quality control, and BRCGS management