Office Assistant (Night Shift)

· Support the Operations Manager/Supervisor with the day-to-day operation of the container yard and ensuring adherence to Company policies

· To act as first point of contact for hauliers and customers arriving at the depot whilst being responsible for the accurate input of data relating to bookings

· To correspond with operational staff, equipment drivers, and the depot supervisors in relation to carrying out container movements.

· Assist with ensuring that all the site operations are carried out in accordance with the requirements of all statutory legislation and Company operational and Health & Safety policies.

· Send out daily stock acceptances.

· Handle large quantity of emails.

· Handle VBS enquiries

· Promote a positive safety culture throughout the team and promptly report any accidents, incidents or near misses.

· Excellent IT skills including knowledge of Microsoft Office, Word and Excel

· Create and update records ensuring accuracy and validity of information

· Maintain good relationships with customers

· Communicate confidently and politely with customers and colleagues

· Good telephone manner

· Confidence to deal with occasional exposure to challenging requests from hauliers/customers.

· Self-motivated, flexible approach to work; disciplined, organised

· Some knowledge of the container industry

· Excellent interpersonal skills, with demonstrable experience of working with customers

· Work effectively in a team environment