Office manager

Our Nine Elms sales office require an Office Manager / Team Administrator to provide first-class administrative support and assistance to the team, within an Estate Agency operation, with a keen emphasis on sales administration. This role requires previous Secretarial or Administrative experience, ideally within an estate agency or real estate environment. They will require good front-of-house skills, and excellent organisational ability. This position is an opportunity to join a diverse, dynamic, open-minded, professional team within a Fortune 500 company. The global presence of JLL, means that opportunity is re-occurring and boundless. What this job involves:

• Providing support to the sales team.
• Attend to emails, mails and messages from clients and colleagues, and telephone liaison; answering and making calls on behalf of the team.
• Daily and efficient office management, including coordinating diaries/meetings/conference calls.
• General office duties including, maintaining accurate electronic and paper filing, archiving, document scanning and typing of reports, letters, faxes, etc.
• Registering incoming enquiries, should the team be otherwise engaged.
• Producing registration cards, property details, and invoices.
• Sales database management (CRM).
• Sales paperwork and correspondence with clients and stakeholders.
• Managing client and customer due diligence checks (AML/KYC).
• Assist in organising client events, i.e. lunches and client entertaining.
• Liaising with internal suppliers.
• Developing and maintaining effective working relationships with clients and colleagues.
• Assisting team members with all IT related matters.
• Discreet handling of sensitive and confidential information.
• Displaying window cards.
• Booking photos.
• Ordering brochures.
• Uploading property particulars.
• Assisting the manager with marketing campaigns, both large and small.
• Overseeing digital advertising and portal website management (Rightmove, Zoopla, Lonres etc).
• Data entry.
• Invoicing .
  
  Previous experience in an Estate Agency environment preferred.
• Proficient in MS Word, MS Excel, MS PowerPoint and MS Outlook .
• Ability to prioritise workload with attention to detail and willingness to complete projects in a timely and efficient manner.
• Proven organisational skills.
• Good analytical skills.
• Excellent telephone manner accompanied by strong interpersonal skills to deal with a wide variety of people and clients.
• Proven ability to work independently with minimal supervision and make decisions when necessary.
• Accurate typing.
• Correspondence writing skills (including letters).
• Self-motivated - somebody who is pro-active and shows initiative
• Understands the importance of confidentiality.
• Team player with a positive can-do attitude.
• Ability to work under pressure.
• Experience of working processes within an estate agency environment.
• Somebody who is comfortable working company systems and implementing new processes.
  
  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
  
  Competitive salary with additional commission based on office revenue.
• JLL residential run an annual subsidised ski trip (optional). This year it is in Courmayeur, Italy.
• Corporate benefits including - discounted gym memberships, private medical care, generous pension contributions.
• Generous holiday allowances.
• As a global company, JLL have over 300 offices across 80 countries. This global scope brings an added opportunity to network with colleagues overseas.
• Cycle to work scheme.
• Co-curricular activities - JLL are heavily involved in Surveyor 7's and field a netball and rugby team. Additionally, the JLL triathlon, a highly regarded event held is in Windsor every year, where you can both participate or network. JLL also are sponsors of other property events and a weekly newsletter announces these.