Office Manager

NTGP has a fantastic opportunity for a Office Manager to join our multi-disciplinary team. The position will require working from both locations (on different days). Can you provide efficient, high quality people management? Do you have the organisational skills to support a large Administration team? If so, this is the job for you! Our Office Manager will be responsible for the provision of effective administrative support to the practice, to ensure the service is well organised and efficiently run and to work with the Senior Management Deputy Team Manager in the management of services and staff. You will have delegated responsibility for the development and management of administrative and reception staff, acting as line manager.,

• Acting as line manager for administrative and reception staff
• Overseeing day to day activities with the support of Assistant Practice Manager
• Managing clinical and staff rota and ensuring appropriate cover is in place
• Dealing with patient complaints and queries.
• Ensuring all administrative processes and procedures are implemented in the practice and monitoring at regular intervals
• Managing workflows in the practice that includes (but not limited to) assigning workflows to staff, training and preparing access for new starters stocks checks, PCSE registration management etc.
• Day to day activities in the practice
  
  We are large forward thinking practice of 15,000 patients, providing quality healthcare and outcomes for our patients in the North Trafford area. We operate from two sites Chester Road and Seymour Grove.
  
  At NTGP we offer a wide range of benefits designed to support your career and wellbeing. These include:
• Excellent opportunities for career progression
• Individual and Practice wide learning and development
• 25 days annual leave, plus bank holidays on pro-rata basis
• NHS Discount based on your smart card
• Pension scheme
• Employee Assistance Programme
• Staff networking and support groups
Our practice has been rated as Good by the CQC and we take pride in delivering quality care to our patients and have a strong training and personal development ethos. We are part of North Trafford Primary Care Network one of the partners is the Clinical Director. We are using EMIS Web and DOCMAN as our clinical system along with Ask My GP to provide digital platform to our patient