Omnichannel Sales Manager

Reporting directly to the Network Operations Manager you will be responsible for leading our Inside Sales and Virtual Sales teams to maximize sales and profitability, whilst ensuring consistency and best practices within the team. In cooperation with the commercial team in HQ, you will execute on the local marketing and sales strategy, including product modification, designing promotions, and developing marketing content and acting as a local spokesperson for Inside Sales and Virtual Sales in the UK market. Your main responsibilities will include:

• Responsibility for the performance and leadership of the Inside Sales, and Virtual Sales Teams, driving, motivating and setting performance targets on a daily, weekly and monthly basis.
• Accountability for the monthly volume planning submission to aid business planning - namely sales maximization, stock utilization and target management.
• Regularly reviewing agreed KPIs and managing both IS Team Leaders, VSM Team Leader to achieve targets.
• Implementation of new processes, provided by both local and global teams.
• Frequently provide presentations with lessons learnt to large audiences including senior management.
• Have a broader view of the business outside core area of Inside Sales and Virtual Sales to support strategic and tactical conversations pertaining to sales performance.
• Contribute to any ad-hoc projects or policy updates as required.
• Be responsible for all leads from 3rd party activity, working closely with the central team
• Support various teams across the business (Sales, Marketing, Product & Customer Care) with insights, campaigns, experiments and new channels for awareness and acquisition
• Perform continuous market analysis and evaluation of competitor offers in the car subscription market
  
  Have strong problem-solving skills.
• Be able to motivate, energise and lift a group on an always-on basis.
• Be able to analyse, interpret and draw conclusions from quantitative and qualitative data.
• Quickly recognise flaws in business performance and influence rapid and sustainable recovery
• Possess a detailed knowledge of market dynamics and operational understanding of offers in the market
• Be calm under pressure with an organised nature and strong attention to detail
• Actively seek new ways to grow and be challenged, is curious and challenges the status quo
• Have an ability to communicate to stakeholders at various levels of the organisation
• Be outgoing, friendly, and professional, with a commitment to adhering to process and procedure
• Thrive in a fast-paced, dynamic team with the ability to adapt, manage and meet deadlines
• Be enthusiastic about new and emerging e-commerce technologies
Most of all, you share our values and can see everyone's potential. Your warm personality and eagerness to collaborate will be welcomed by all of us!

Volvo Cars is an equal opportunities employer. We are a company for people who care about other people and for the world we live in. We celebrate diversity and inclusion in the workplace and are committed to equality of opportunity for all employees and employment practices, including hiring, recruiting, and promotion. It's what you do that counts and we are always looking to expand perspectives and voices to shape our future. With us, you can truly be yourself, embrace new opportunities, thrive and a make a difference., Volvo Cars' continued success is the result of a collaborative, diverse, and inclusive working environment. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. At Volvo Cars, your career is designed around your talents and aspirations so you can reach your full potential. For the right person, an inspiring, and creative workplace awaits. Did you know that every Volvo Cars employee worldwide has the right to our Family Bond, our new all-gender, paid parental leave policy? You'll also enjoy a culture and benefits package that's made us one of the world's most awarded and progressive employers.


• £66,000 - £74,000 per annum. Competitive salaries that are reviewed and benchmarked annually
• Discretionary, performance related bonus scheme that rewards you whilst you help us to achieve our goals
• Hybrid working in our agile, state of the art offices or from home when convenient for you and your family
• Everyday flexible working Monday-Friday, 7am-7pm depending on business needs
• 28 days holiday + bank holidays (4 fixed & 4 unfixed) + the opportunity to buy up to 5 additional days
• 15 days' work from anywhere in the world policy
• 24 weeks enhanced and flexible parental leave for all employees regardless of gender up to a child's 3rd birthday
• Matched pension contribution up to 5%
• Wellbeing benefits such as Health Cash Plan and Life Assurance, Private Medical Insurance with Vitality
• 2 paid volunteering / charity days per year
• Access to our preferential employee lease car scheme for you and your family
• Subsidised onsite restaurant plus free refreshments and snacks
• Onsite electrical charging for your Plug-In Hybrid Electric or Battery Electric vehicle.
• A set salary sacrifice spend limit, refreshed every tax year for you to choose from multiple services and products to suit your lifestyle whilst saving on tax and NI within our extensive flexible benefits platform
• Discounted shopping site with 100s of brands and online retailers