Operation Manager

Reporting to the Site Manager you will be responsible for managing the operational requirements within the Warehouse & Transport functions at your Site, through a team of Shift Managers.

You will be accountable for implementing the Companies Standard Operational Policies, Procedures and Practices including Health and Safety. Take a proactive approach to drive the Site forward with new initiatives, whilst creating a positive working environment and culture for team members.

TASKS/RESPONSIBILITES:

Operational Management:

• Creating daily, weekly and monthly plans as required


• Drive efficiencies, whilst improving service levels


• Accountable for ensuring all team members comply with all aspects of Legal and Company defined legislations and policies


• Regularly monitor operation budgets where required to ensure performance against budget


• Delivery of routine KPI targets


• Monitoring and control of stock accuracy


• Promote and drive company initiatives effectively


• Ensure Site Stock levels are maintained relevant to the pre-determined Stock Profile


• Maintain accurate records to support internal and external audits


• Ensure a proactive approach to excellent Customer Service is delivered


People:

• Motivate and encourage team members creating a positive working environment


• Strive to provide a culture where people feel trusted, valued, safe and challenged.


• Hold regular team briefings to keep everyone informed on performance and communicate important information and changes.


• Chair and support in employee relations meetings as required, including Return to Work Interviews, Investigations, Attendance Review Meetings, Disciplinaries and Grievances


• Regularly review employee performance and well-being through check-in meetings and appraisals


• Ensure that all team members have the relevant skills and knowledge in order to carry out their duties.


• Identify training needs/ knowledge gaps to ensure a clear path for development, succession and the operation is protected.


• Implement consistently the company HR policies and procedures.


• Interview prospective employees in line with company protocols Review and authorize Payroll data in a timely manner.


Health & Safety

• Promote a positive health and safety culture, with two-way open dialogue


• Ensure effective on-site awareness and implementation of Company Health & Safety Policy and Health & Safety Regulations at all levels.


• Ensure you are aware of current health and safety regulations to ensure we are legally compliant


• Ensure that all staff receive suitable training for the tasks they complete and equipment they work with.


• Monitor, review and implement safe systems of work and risk assessments as and when required.


• Ensure all accidents are reported, investigated, and analyzed for trends and corrective actions taken., Benefits include employee discounts on servicing, MOT and tyres. Finder's fee, Life Insurance, Pension, a great variety of Retail vouchers, Staff Rates, Eye Care Vouchers, Buy/Sell Holiday option, Flu Jab, Employee Assistant Program, Long Service Recognition, Enhance Maternity and Paternity payments, Cycle to Work, Charity Match.
  
  · Experience in a logistical management role


· Experience in cost and budget management

· Proven experience in managing and developing a team

· Demonstrable leadership skills

· Experience in Health & Safety management in a similar environment

· Experience in Change Management

SKILLS / KNOWLEDGE:

· A strong understanding of workplace Health & Safety

· Knowledgeable in all aspects of logistics operations

· Excellent time management skills

· Ability to communicate effectively across all levels of the business in an appropriate format

· Can demonstrate an understanding of HR best practice

· Good Microsoft Office application skills

QUALIFICATIONS/TRAINING AND PROFESSIONAL MEMBERSHIPS:

· Full UK driving license

· IOSH Qualification (desirable or willing to work towards)

· Warehousing and/or Logistics Qualification (desirable or willing to work towards)

· A supervisory, management or recognized leadership qualification (desirable or willing to work towards)

What we offer:

We are committed to developing individuals who demonstrate the ambition and drive to develop within our business.

Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide, (20 per cent of the total UK market) and employing approximately 2100 employees, companywide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across 1 central distribution and 13 warehouse operations nationwide.


• Company pension


• Cycle to work scheme


• Employee discount


• Enhanced maternity leave


• Enhanced paternity leave


• Free flu jabs


• Free parking


• Life insurance


• On-site parking


• Referral programme


Schedule:

• Monday to Friday


Supplemental pay types:

• Quarterly bonus