Operational Business Manager

We have an exciting opportunity for an Operational Business Manager to join the Integrated Community Services Division. The role advertised is for an OBM for Neighborhoods. Whilst you will initially be appointed to the role, you will form a team of 6 OBM's and will be required to work together to deliver services and periodically move portfolio's based upon service needs. Our OBM's are required to work in partnership with clinical leads, matrons, principal service leads and other external partners such as local authority colleagues. Internally, clinical leads, principal service leads and matrons will report to you operationally, whilst being professionally accountable to the Divisional Medical Director, Divisional Nursing Director/Assistant and Head of Therapies. You will be the operational lead for your service and whilst not line managing all team members professionally, you will be expected to influence team members, form and drive service performance and transformation. You will report to the Deputy Divisional Director or Operations and Neighbourhood Transformation Programme Lead and form an integral part of the divisional senior management team. Your working partnerships will be with clinical and non-clinical colleagues and will provide the best possible experience to our patients and their significant others, along with our staff, whilst at the same time meeting performance standards and driving service transformation aims., The Operational Business Manager will work with the Clinical Leads, Principal service Leads, Matrons and external partners to ensure that the operational area is productive, efficient and viable in its own right. In support of this objective you will ensure that decision making within the service area is informed by an agreed range of key performance indicators (KPIs) and business information which demonstrate the performance of the unit in terms of:

• Quality of clinical outcome
• Income
• Expenditure
• Human Resources
• Operational Performance
To ensure that the operational area delivers nationally and locally contractually determined standards of access to healthcare on a consistent basis, including (but not limited to):
• 18 week wait referral to treatment
• Cancer service access standards
• Management of length of stay and stranded patients
• A&E four hour standard
• Reduction in patients who do not meet the criteria to reside
• Development of the neighbourhood model for integrated health and care
• Reduction in health care inequalities
Respond to information provided taking appropriate action to immediately rectify any deficiency in capacity. To interpret policies and initiate the appropriate action within the relevant services. Provide assurance to the Divisional Leadership Team in relation to operational performance indicators for their services. To share performance information with the lead clinicians, teams and individuals through appropriate methods of communication.

Remember when we said we were a high performing Trust? Here is why.... Bolton NHS Foundation Trust is an integrated provider of acute, intermediate, and community health care. We work alongside and in partnership with primary care to provide services (rated 'Good' in our last CQC inspection) to 275,000 people living in Bolton. Our Trust is one of the few in the country to deliver a financial surplus over a number of years, whilst also providing and sustaining high quality clinical services. Financial and clinical stability is important as it gives us the scope to drive our services forward and innovate. The last Staff Survey results shows that we are the best performing acute Trust in Greater Manchester for Quality of Care, Staff Morale & Staff Engagement. The fact that this is direct feedback from our staff makes us very proud.