Operational and Improvement Manager - Community Equipment Service

Are you an experienced leader passionate about making a difference in adult social care? Devon County Council is seeking a dynamic Operational and Improvement Manager to oversee and enhance our Community Equipment Service (CES). This vital role focuses on promoting independence, wellbeing, and quality of life for individuals through innovative service delivery and resource management., As the Operational and Improvement Manager, you will:

• Lead the planning, delivery, and continuous improvement of the CES, Independent Living Centre, and Expert Moving & Handling Services.
• Manage joint-funded NHS and social care budget. Oversee operational delivery, complex stakeholder relationships, and risk management.
• Drive change through digital innovation and sustainable practices.
• Support Devons strategic goals of independence, timely hospital discharge, and equity in care access., Deliver improvement projects aligned with council and NHS priorities.
• Programme Management: Manage and implement impactful change initiatives.
• Financial Oversight: Ensure efficiency and compliance within the CES contract.
• Stakeholder Engagement: Collaborate with healthcare providers, commissioners, and communities to shape services.
• Risk & Governance: Uphold safety, compliance, and performance standards.
  
  We need an inspiring leader with:
• A degree or professional qualification, with evidence of continuing development.
• Significant experience in public sector program management, particularly in health and social care.
• Exceptional skills in project management, resource allocation, and stakeholder engagement.
• A proactive, data-driven, and inclusive approach to service improvement.
  
  Why Join Us? At Devon County Council, we are committed to fostering a culture of innovation, sustainability, and inclusivity. This role offers an opportunity to make a lasting impact on the lives of Devons residents while leading a service at the forefront of health and social care integration.
Salary: Competitive, L9 Grade Location: Devon (travel required)
• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on ourEquality and Diversity webpages.
• Happy to Talk Flexible Working-The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.