Operational Lead Pershore & Upton Neighbourhood Team

An exciting opportunity has arisen for a Band 7 Operational Lead for Pershore and Upton Neighbourhood Team. The team support patients registered at Pershore Medical Practice, Abbotswood Surgery and Upton Surgery The role entails the operational leadership for the neighbourhood team to reduce avoidable Hospital admissions, facilitate Hospital discharges and provide timely anticipatory and planned care as well as exceptional end of life care. Having oversight of the Intensive support caseload is key in order to maintain capacity within the service, ensure that delays are managed and that a reablement approach is embedded to maximise independence. Managing the urgent community response work is also a priority, working closely with the team to ensure that 2-hour targets are met. You will work closely with the B7 Clinical Lead, Band 7 Physiotherapy Lead, B7 OT Lead and Admin Lead and be supported by the service lead. The post will also involve deputising at senior management meetings and working closely with the other Neighbourhood Operational Leads., The post holder will be expected to demonstrate strong interpersonal skills, and be able to prioritise and manage own workload using their own initiative to include the following: The role involves line management responsibilities for direct reports consisting of Band 6 Senior Community Nurses and a senior Administrator. Managing the staff roster to ensure that all shifts are covered is a key part of the role as well as organising bank and agency staffing where necessary. You will work closely with the Integrated Service Lead to ensure that recruitment is managed within budget and HR targets and service targets are achieved. Operationally support the team to support the clinical coordination and develop the provision of an effective and efficient integrated care service for patients primarily in the older adult population. Support the effective triaging of patients referred to the Integrated Neighbourhood Team on a daily basis, supporting the coordination of care delivery across the patient pathway.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities