Operational Risk Manager

What will you be doing?

Operational Risk Manager

Dorking or Basingstoke

Hybrid working approach - expectation of 2 days per week in office (this may change)

What will you bring?

As an Operational Risk Manager, you will have a strong background in First Line risk management and operational resilience. You will provide expert risk guidance and support to managers across Customer Services, working closely with the second-line Risk Function to embed the Unum Risk Management Framework.

In this role, you will:

• Support the Customer Services Leadership Team in identifying, assessing, controlling, monitoring, and reporting on risk exposures.


• Lead the delivery, development, and embedding of Unum's Operational Resilience Policy and Framework.


• Develop and communicate the 1st line operational risk framework for Customer Services.


• Foster risk awareness and provide risk management training to operational staff.


• Develop and deliver comprehensive risk management information (MI) for reporting within Customer Services and at the Unum UK level.
  
  As an Operational Risk Manager, you will manage a team of three analysts across our Basingstoke and Dorking offices, so the ability to travel between locations is essential. We are looking for someone with strong experience in first line risk management who can hit the ground running. Expertise in operational resilience, particularly within a Financial Services environment, is crucial. A solid understanding of the regulatory landscape, including the FCA Handbook and frameworks such as Basel III and Solvency II, is also required.


The ideal candidate will have excellent relationship-building skills, with the ability to influence stakeholders at all levels, and proven people management experience. If you are a subject matter expert with a passion for operational risk and a desire to make a significant impact, we encourage you to apply.

We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive., Unum UK


• Generous Bonus


• Private Medical Insurance


• Pension scheme


• Life, medical and income Insurance


• Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion


• 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)


• Salary sacrifice electric car scheme with free on site electric chargers.


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Why join us?

At Unum, we've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

We've built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.