Operational Support Assistant (Administration Role)

Come and join us at an exciting time and be part of the Professional Support Service - an administrative team that makes a positive difference in supporting Children's Services daily! We are at the heart of Children's Services in Coventry, working with colleagues at all levels across the service to contribute to positive outcomes for some of the most vulnerable Children and Families across the City. We are looking for people with potential, enthusiasm, a flexible approach and ready to develop their knowledge & skills. We value commitment and efficiency in action, a willingness to take the initiative and a mind open to new challenges. The post is a full-time, 6 month fixed-term contract. In this role, you will be providing administrative support to 8 Family Hubs across the City and therefore need to be flexible to travel to different locations as required. You will be responsible for effective front desk support, greeting visitors, handling calls, managing bookings, updating electronic management systems, supporting with note taking and other tasks as appropriate. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

• Is a self-starter
• Has strong organisational and time management skills
• Thrives in a busy and diverse environment
• Has great attention to detail along with excellent written and verbal communication skills
  
  In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.
About the team we are recruiting to We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. Join us at Coventry City Council on our remarkable journey to shape a brighter future for the city's children, young people and families! As a 'Good' Local Authority, we strive for excellence and place children and young people at the heart of our practice. We're seeking individuals who are enthusiastic, flexible, and eager to develop their skills. In our Professional Support Service, you'll play a vital role, supporting Children's Services on an administrative basis, you'll contribute significantly to Children's Services, ensuring positive outcomes for vulnerable children and families. Join our passionate and dedicated team, and together, let's make a meaningful impact on the lives of Coventry's children!, Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition