Operational Support Manager - Urgent Care

Urgent Care at BCH are looking for the right individual to join their team as a Band 5 Operational Support Manager (OSM). This is the perfect opportunity for an engaged and enthusiastic candidate to take their next career step into operational management and leadership. You will play a vital role in the smooth delivery of the General Paediatrics service and Emergency Department.,

• To manage Medical Secretarial staff to ensure the efficient, effective medical secretarial support is provided to the relevant clinical specialty on a daily basis.
• To support Medical Secretaries in the conduct of their role; co-ordinating training & development, and promoting career progression.
• To ensure the adoption of administrative best practice, especially in respect of waiting list / patient access targets.
• To encourage a culture of communication and promote the concept of effective team-working within the group.
• Medical secretary awareness & compliance with relevant Trust policies
• To ensure the provision of full medical secretarial support to Consultants within the relevant specialty.
  
  Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old. Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.