Operational Support Officer
G4S, Milton Keynes
Operational Support Officer
£29000
G4S, Milton Keynes
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 3 Oct | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: a43ea7173f744cccb77530fe7ebcc3de
Full Job Description
- Co-ordinate and control the movement of staff, trainees and visitors around the premises to ensure they arrive at the correct destination safely and securely and in a timely and efficient manner.
- Issue, receive and record equipment allocated to staff as they come on and go off duty to maintain records of staff on site and equipment issued.
- Screen all staff, vehicles, occupants of vehicles, visitors, trainees and property on access or egress, to ensure the security of the Centre is maintained.
- Monitor and respond to situations as they arise using the appropriate equipment to ensure that situations are dealt with promptly and the appropriate action/response is effected.
- Receive and greet internal and external visitors during evenings and weekends to ensure they receive a suitable welcome and are dealt with promptly.
- Answer and screen internal and external telephone calls during evenings and weekends, to ensure they are directed to the correct point of contact or messages are taken and passed on to the appropriate person for action or response.
- Monitor and operate CCTV cameras and radio network in line with relevant procedures to maintain the Centre's security.
No previous experience is necessary however knowledge of the Centre's policies and procedures would be an advantage.
At Oakhill Secure Training Centre we look after young people aged 12 to 18 years old who have been remanded or sentenced to periods of detention. The vulnerable young people in our care can be challenging with a wide range of social and emotional complex needs. This is an environment that calls for high standards of social care and service delivery to provide a secure and stable environment for young people to develop their life skills and address the behaviours that have led them into custody. Oakhill Secure Training Centre works closely with the Youth Custody Services to ensure that its regimes and designs reflect best practice in residential care to prevent offending., G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals. Safeguarding children and young people is our primary focus and the welfare of the child is paramount. Therefore we have a corporate responsibility to ensure that the safeguarding and our G4S values are at the centre of all we do.