Operational Support Officer (Dietetics)

Ensuring effective patient flow and timely assessment and treatment for all patients referred to service. Monitor and evaluate waiting times and RTT's and support workforce development., To develop processes that gives optimum efficiency but maintain quality in care as directed by the Head of Service / Service Manager.
Compiling and supporting Head of Service / Service Manager and professional leads on service action and recovery plans as required.
Support professionals in clinical audit administration as required.
To compile and analyse service performance data to report to Head of Service / Service Manager and feed into general manager reviews. To monitor adherence to service key performance indicators and work with to Head of Service / Service Manager report to both internal and external stakeholders. Representing Head of Service / Service Manager at appropriate meetings as required.
Close working with team leads for clinical specialties within the Dietetic services to ensure productivity of clinics and management of patient flow., + The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
+ Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
+ Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
+ Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
+ Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
+ Safe
+ Effective
+ Caring
+ Responsive and
+ Well led

Preferably 6 months experience of working as part of a team managing projects within service to ensure service innovation and improvement.
Experience of delivering identifiable changes across speciality pathways , tracking improvements and identifying opportunities to further improve process and pathways . Experience specifically associated with Dietetics desirable but not essential.
Supporting data analysis for reports, capacity and demand, risks (health and safety, risk register entries), workforce data.
Experience in identifying and escalating appropriately areas of risk.
Demonstrable experience in supporting senior management team to deliver financially efficient services within budget.
You will be an excellent communicator, able to work independently and in a team, as well as being organised and confident.
Come and join our friendly, sociable and experienced dietetic team.

We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.
In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
In the summer of 2020, the Trust launched its ambitious 'Building for our Future' (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come., We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.