Operational Trainer

The Operational Trainer will support, oversee and coordinate the training delivery, administration, and onboarding end to end for Industrial operations Colleagues within the Plant, while ensuring the deployment of statutory & training solutions in line with Ferrero operations plan. They perform daily activity in line with L&D agenda under supervision and guidance. The role will be responsible for partnering with the operations team and building relationships with operations managers.

The Operational Trainer will implement and coordinate the further development of training offers locally, and employee development tools while managing the administration of training records and training materials for both permanent and temporary workers. They will offer cross functional support and promote safety and quality., Key Responsibilities: As the Training Manager, you will lead and manage the delivery of training programs for both industrial operations employees and temporary workers, fostering a positive safety culture. You will conduct hands-on training for operative colleagues, ensuring they are well-prepared for their roles. Collaborating with Subject Matter Experts (SMEs), you will organize machine training sessions and work closely with HR and Operations teams to ensure the successful onboarding of new employees and temporary workers.

You will provide comprehensive support throughout the onboarding process, ensuring a best-in-class experience for new hires. This includes organizing and managing the logistics of the induction program, ensuring it is fit for purpose and updated as needed. You will complete and sign off on documentation to designated competency levels, maintaining accurate records, and utilize skills gap matrices to ensure coverage of skills per line on each shift.

Working with Team Leaders, you will create and implement development plans for team members. Additionally, you will conduct mock-up training documentation audits and ad hoc training audits to ensure compliance and effectiveness.

Proficient in Microsoft Office applications, very strong Excel skills

Proven experience in training preferably in the consumer goods industry.

Experience in supporting the training agenda in manufacturing operations is essential.

Proficient in delivering and evaluation of training

Exceptional communicator that builds relationships which promote trust and confidence

Data driven, confident with technology and digital tools

Proficiency in written and spoken English

Active listener

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding., Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you'll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.