Operations Administration Assistant - Temporary 9 month contract

This is a Head Office 'Onsite role' offered for a 9 month fixed term contract to cover maternity leave. You will be required to provide a full administrative support service to the Superintendents team within the Operations Department for head office & pharmacies across the group. To provide excellent customer service, and work to high standards meeting individual, team and Company objectives. To aid in the smooth running of Head Office and the Company by following Company procedures in all areas to the prescribed requirements. To be proactive in addressing the needs of the business. The working hours are Monday to Friday 9am - 5.30pm, with a 60 minute unpaid lunch.,

• To liaise with the Superintendents team to coordinate all current project activities
• To assist the Superintendents team with general administration support
• To liaise with staff in our network of 209 pharmacy branches in relation to the current projects
• To break down projects into objective completable tasks
• To update workflows
• To prepare and provide documentation to internal teams
• To attend meetings, take minutes and record decisions (e.g. assigned tasks and next steps)
• To monitor project progress and highlight potential issues
• To measure and report on project performance
• To demonstrate excellent customer service skills with internal & external customers, liaising with third parties as required
• To be a key member of the Operations team, responsible for providing an excellent service for the customers of our pharmacy services
• To assist the Operations team with ad-hoc administrative tasks
  
  Previous experience working as an administrator in an office environment is required.
Excellent telephone manner Professional demeanour Good interpersonal skills; rapport building, customer service, listening skills Goodorganisational skills Good problem solving skills Ability to prioritise and multitask Proficient in Microsoft Office The ability to work to tight deadlines Desirable Full driving licence Experience working in a fast paced environment where no day is the same

The Cohens Group offer a friendly and trusted pharmacy service through our network of branches to local communities. The Cohens Group prides itself on customer service and offering a personalised service to everyone we work with.

We are also proud to announce that our rewards dont just stop here. If successful, additional benefits for you could include:
• Discretionary bonus scheme
• 4 weeks paid holiday, plus statutory holidays, which increases each year after 6 years service to a max of 5 weeks paid holiday, plus statutory holidays
• Pension contributions
• 20% Staff discount
• Onsite Free Head Office Carpark (first come, first served)
If you think this role is right for you, please apply, we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply. Please note the Cohens Group reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.