Operations Administrator

As an Operations Administrator, you will play a key part in the success of The Runwood Group. Based at our busy Head Office, our Operations Administrators work behind the scenes to help keep our services running smoothly, delivering a high level of customer service and support to our managers and homes., Checking and sending confidential information to relevant regulators and key stakeholders
Exhibits polite and professional communication via phone and email
Collating and distribution of information following company guidelines at all times
Collecting data and preparing monthly analysis for the senior team
Supporting Home Managers with day to day enquiries
Managing Director's diaries and arranging meetings, ensuring invites are sent in a timely manner
Greet and support visitors to the office
Booking travel and accommodation
Dealing with sensitive information in a professional caring manner
General office duties

The successful Operations Administrator will be competent in using the Microsoft packages, with proven experience working in an office environment. We require our Operations Administrators to have excellent communication and organisation skills, with outstanding attention to detail.

Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of over 58 homes across the UK. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.

At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.

All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.

28 - 33 days Paid Holiday
Weekly Pay
Pension Scheme
Welcome Handshake Payment
Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
Employee Assistance Scheme that is also available to immediate family members
Comprehensive induction and ongoing, paid training
Free DBS Check and uniform
Funding and support towards obtaining NVQ Level 1 and 2 in Health and Social Care
Opportunities to progress your career within the company
Free, on-site parking
Employee of the Month awards