Operations Contract Support Supervisor

We have a rare opportunity for an experienced Team Supervisor to join us on a permanent basis. This role is based in our Upminster office. You'll be leading a small team of coordinators. You'll be coaching and mentoring new starters and guiding and supporting the current team when required, on any new processes/systems due to new contract wins or changes to the current contracts. You'll have the ability to create new process documents from scratch for any new processes implemented or make amendments to current processes and deliver them from a training perspective to your team. As Arcus continues to grow, it'll be challenging juggling the workload, ever-changing priorities and managing stakeholder expectations, but with your structured, methodical and target driven approach it'll be second nature. You'll have the ability to manage the team from both a remote and office-based setting. You'll be dealing with various team requirements from shift rotas, holiday management to performance management. You'll be your teams point of contact for any escalations, where you'll investigate and resolve the issues arisen ensuring stakeholders and your team are happy.

Do you have experience in managing a team? Do you want to be visible at Director level? Do you want to work for a company with ambitious growth plans?, You'll be a strong people manager who doesn't shy away from performance management. You'll be confident, self-motivated with a 'can-do' attitude. You'll have exceptional communication skills using different styles to deliver clear messages at all levels. You'll find it easy to adapt to change quickly and to the ever-changing priorities. You'll currently be working within a similar multi-site business as a Team Supervisor. You'll have ample knowledge within team management and an understanding of commercial or estimation process is desirable. You'll have excellent administration and IT skills and be proficient in Excel, and PowerPoint exp is desirable., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

• Salary: Up to £34,643 depending on experience
• up to 4% bonus scheme, subject to achievement of targets
• 25 days annual leave + Bank Holidays
• Generous contributory pension scheme of matched contributions between 5% and 6%
• Life Assurance
• Free eye test and contribution towards glasses with Specsavers (T&Cs apply)
• Learning & Development opportunities
• Funded Training Sponsorship Scheme
• Salary Sacrifice Electronic Vehicle Scheme
• Cycle to Work Scheme
• Health Cash Plan
• Up to 10% off B&Q / Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres