Operations Coordinator

Our growing Lead Logistics team based in Ashby de la Zouch has an exciting opportunity for a customer focused and accurate Operations Coordinator where you will oversee daily operations via air, ocean, and ground transportation and manage all communications with customers, global suppliers and 3PL providers via telephone and email.

This is a Monday to Friday, hybrid role after training period where you will work 3 days in the office, 2 days from home.

In this role, you will typically work from 08:00 to 16:30 or 09:00 to 17:30; however, flexibility is required to accommodate additional needs if necessary.

WHAT ARE YOU GOING TO DO?

Reporting into the Operations Supervisor you will:

Receive bookings from clients and organise transport requests.
Input data into the system to support customers for manual shipment requests and out of scope requirements.
Liaise with 3PL Carriers to secure appropriate transport.
Liaise with 3PL local hauliers to book transport requirements and shipment updates
Ensure all 3PL hauliers adhere to CEVA's collection and delivery process and update relevant milestones within agreed timeframes.

Our ideal candidate will have experience in the transport and logistics industry, with a focus on customer service. You will be a self-motivated and well-organized individual able to work as a part of a team. Proficiency in using MS Office programs is essential for effective communication and data management.

You will be heavily involved in customer contact; therefore, you will need to be able to communicate effectively via phone and email and be comfortable delivering information relating to any delays in deliveries able to think on your feet in challenging and time critical situations and effectively find solutions to issues in a timely manner.

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That's why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world's leading end-to-end eCommerce service offerings through the dedication and passion of our people-the heartbeat of our organization. As we continue growing at a fast pace, will you "Dare to Grow" with us?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers money off vouchers for a diverse range of retail, travel and hospitality brands. There's no doubt that you will be compensated for your hard work and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.