Operations Engineer - MCR Operations Engineer - MCR

Technology Operations is a part of BBC Technology & Media operations. As the broadcast technology partner for BBC programme teams, Technology Operations is responsible for keeping multi-media output available 24/365 for Sport, News, Events, World Service and Audio & Music. Technology Operations also provides operational switching and monitoring of incoming and outgoing live and pre-recorded material across a range of BBC output, business continuity, duty operational management and a range of operational support services. The Master Control Room (MCR) group within Technology Operations operates and supports control rooms located at BBC sites both in London and Worcestershire, providing a comprehensive monitoring and switching service to the output divisions, as well as playout and assembly of BBC channels, satellite operations services, technical assistance, and advice. The MCR in Worcestershire is primarily responsible for the provision of satellite up and downlinking facilities to the BBC, and the maintenance of the satellite teleport facilities at a range of BBC sites. Staff in the Worcestershire MCR also remotely operate the MCRs for all of the BBC's sites in Scotland, supporting TV, Radio and online services throughout BBC Scotland's numerous sites and deal with Sport, ensuring feeds are presented in the desired format for Sport programming from Salford., As an MCR Engineer you will be responsible for delivering a high quality operational and technical support service on behalf of BBC. Responsibilities include:

• Pre Transmission Line Up (PTLU) of BBC leased satellite space, to ensure space segment usage complies with the required standards set out by the satellite owners, and that the vision and audio sent via the satellite links are working correctly before being handed off to the relevant production departments.
• Maintenance & Fault Finding: Carrying out Preventative Maintenance on the satellite antenna systems and associated broadcast infrastructure. Responding appropriately to equipment faults, putting in place appropriate fixes, and escalating where necessary to System Specialists.
• Monitoring: Carrying out reactive and proactive monitoring of programme output leaving the MCR. Responding to alarms indicating potential issues with output integrity, or fault conditions with broadcast infrastructure, and investigate appropriately. Accurately logging all output-affecting incidents, escalating to Duty Operations Managers or editorial staff as appropriate.
• Distribution: Ensuring the satellite distribution systems are monitored for issues and maintained to the correct standards. Participate in tests of the backup systems to ensure both staff and equipment are ready when needed.
• Projects: Carrying out small projects to improve the department's operations or systems, and acting as a project liaison to larger teams bringing in new services.
• Disaster Recovery: Implement DR plans working in close co-operation with MCR Team Leaders, Duty Operations Managers, and World Service editorial staff.
  
  We focus on hiring for potential at the BBC, so the main requirement for the position is a strong testing mindset., Experience working within an MCR or live broadcasting environment, or demonstrable relevant experience working in a radio or television production gallery or transmission environment
• Outstanding and adaptable communication skills, bearing in mind the role involves working with colleagues around the globe, for whom English is sometimes a second or third language
• Experience of dealing effectively with stakeholders, and the ability to build good working relationships
• Excellent attention to detail and the ability to manage multiple conflicting priorities
• Good working knowledge of audio and video engineering principles
• 'Safety first' attitude; able to follow and adhere to safe systems of work at all times
  
  The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. You can find out more about working at the BBC by selecting this link to our candidate pack.