Operations Executive

We're seeking a talented individual to join our Fees team in Liverpool, which is responsible for all aspects of Account Opening and Maintenance, primarily in Fees administration, helping out on Account Opening, Static Data, Internal account reconciliations etc. As Operations Executive - Fees, your responsibilities will include among others:

• Fees responsibilities: e.g. maintaining fee static data on various systems, loading fee rates onto new accounts, processing fee debits, refunds and reversals; validate fee documentation; provide fee guidance to branches: man mailbox: answers calls regarding fees; liaising with platform providers and Finance; assist the team with ongoing fee projects etc.
• Help out teams within the same stream and departments as and when required (training provided)
• Adopt a high-quality culture to minimise error, ensuring quality service levels and high standards are delivered. High levels of Accuracy and ability to work within tight deadlines are essential.
• Ability to liaise effectively and constructively with internal and external companies and provide assistance to their queries
  
  Mathematics, Economics, Finance or similar background.
• Excellent communication skills and the ability to adapt conversation to suit any level within the organisation.
• Ability to work well within a team but concurrently comfortable to work as an individual.
• Strong attention to detail and ability to solve problems
• Dedicated to providing outstanding client service with proven excellent customer service skills
• Ability to work well under pressure and to work to targets and tight timescales, with a flexible approach to team priorities.
Desired:
• Previous experience in the financial services industry especially in Operations is preferable but not mandatory.
  
  Evelyn Partners is the UK's leading integrated wealth management and professional services group, with over 186 years of experience in helping generations of people and businesses to thrive. We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities and businesses.
We provide an award-winning service for our clients by employing the best people. Join us on our mission to place the power of good advice into more hands because we believe that everyone deserves access to good advice, regardless of where they're at in their financial journey. An exceptional track record of growth and innovation is driven by our core values of: Personal, offering advice based on a true understanding of what matters to our clients; Partnership, working with our clients in a joined-up, collaborative way; and Performance, demonstrating a breadth and depth of advice expertise to deliver first-class results.


• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependant)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave
We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.