Operations Executive - Meta - Disrupt

The Operations Executive role is the heart of the Administrative process within each Account. We are passionate about delivering first-class support to our teams and clients, tailored to meet and exceed their needs. We are driven to achieve operational excellence and to develop our skills in line with the clients' and business' needs

Key Tasks and Responsibilities

Administration & Data Management

• Report checking and keeping track of submitted data by field representatives. This includes entering data into client trackers on a daily basis.


• Management of master data in line with standard process, ensuring master data is accurate at all times


Technical

• Support with loading of relevant scripts in line with client objectives for periodic questions


• Scripts to be in line with standard process


• Communicate completion of updates together with any potential impacts to users


Call file Management

• Ensure calls are added/ removed when required and that address and territory details are always accurate


• Support with any requirements for changes to call file


• Use of Geoplan territory planning tool


Reporting

• Completing basic reporting, where no analysis of data is required (downloads into charts / graphs / reports) with use of basic formulas such as vlookups


Support for Account Briefing Process

• Ensure Account activity briefs are produced (if appropriate) and sent to the field


• Ensure any visual aids/ training documentation are compiled for the field


• Ensure relevant information is set up in relevant systems


New Business (if applicable)

• Support as appropriate with New Business Projects and Client Review Presentations (if applicable)


• Help in building monthly & quarterly client review presentations


• Analysing required operational information, and ensuring the output is relevant for the client's needs


• Building Powerpoint presentations to simplify the findings and outputs


Financials (if applicable)

• Fuel reconciliation, expenses, driver deductions & hire vehicles


• Management of credit card reconciliations and ensuring deadlines are met for payroll


Strategic Direction

• To play an active part in the strategic direction of the Account and business


• To review and propose new ways of working for current processes / procedures


Other Requirements

• Minimum of 1 field visit and 1 meeting attendance per quarter


• Regularly read and follow Company policies and procedures at all times. Polices can be found on the intranet or by asking a member of the HR Team.


• Take personal responsibility to comply with Health & Safety Regulations


• Take responsibility for your own personal development and ensure all mandatory training is completed on time


• Adhere to all General Data Protection Rules and policies (GDPR)


What's in it for you?

This role offers a genuine opportunity to develop your commercial skills and achieve your career ambitions in a bold and dynamic business that invests in people. We offer flexibility and real opportunities for personal and professional development. You will receive excellent training, a company vehicle, mobile phone, and fuel card and enjoy superb benefits including a bonus (subject to performance), contributory pension and a discounted healthcare plan. Working hours include weekend working and shifts.

Passion is at the heart of everything we do. We encourage boldness, curiosity, and new ideas. We are motivated to learn, and constantly strive to exceed expectations. We truly care, and that is what makes us exceptional.

Acosta Europe is an exceptional business that cares about its people. We are part of one of the largest Sales and Marketing agencies in the world and are currently seeking an Operations Executive for our partner Disrupt.