Operations Improvement Programme Manager - 12 month fixed term contract

We have created a new 12 Month Fixed Term Contract role to work with the Scientists based at our Stevenage site to boost our research productivity and enable discovery of life changing treatment. The role will join a team who will deliver the "Lab Experience Programme". The individual will have a sound engineering / operations background, have emotional intelligence, be highly collaborative and be able to design simple processes that will drive improvement. Lab Experience Program Background The Lab Experience program is a priority initiative of RDLT aligned to our 2024 culture objective. It's purpose is to improve and enhance the lab experience for our staff by:

• Identifying and removing blockers that prevent or delay progress for our lab staff
• Providing relevant, timely tools and services
• Connecting our leaders, teams, and partners to collaborate on solutions, clarify and align expectations and enhance communications
Some key in-flight workstreams as part of the Lab Experience Program are:
• Listening channel: a user-friendly technology solution to enable scientists to identify blockers in the lab so they can be raised, tracked and addressed in a timely manner
• Leader-led gembas: bringing together leaders and scientists in the lab to identify problems and improve the lab experience at GSK
• HBSM simplification: streamlining human sample management (collecting, storing, and disposal) by supporting mindful reduction of collection size, central sample management & implement standardized and simplified ways of working.
• Safety simplification: Simplified, broadly applicable centralized risk assessments, ensuring the expectations for safety are risk-based and that CAPAs are addressed in a prioritized and resource-considered approach.
• Lab experience of the future: Developing a vision for the lab experience of the future by bringing outside perspectives in., Identify opportunities to improve RDES processes to support science
• Collect and analyse data to provide valuable insights to improve delivery
• Develop a triaging process to determine priority for the concerns coming through the Listening Channel and drive resolution
• Create a process that will allow RDES to track status/next steps/resolution of each request
• Build and lead small teams to analyse and address complicated problems and build business cases and consensus for change
• Work with the RDES service partners to complete and update requests via the listening channel
• Work closely with the customer to ensure the issues identified via the listening channel are resolved
• Provide regular updates to senior stakeholders on the success of initiatives
• Develop a standard way of working to address Listening Channel requests, We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Ukdiversity.recruitment@gsk.com or . Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.


• Holds degree in Business, Science or Engineering
• Experience of health sciences, Pharma R&D, manufacturing or industrial operations management
• Experience with facility operations and/or engineering.
• Experience of project and programme management skills
• Strong communication skills
• Outstanding leadership abilities to motivate and influence cross functional teams.
• Excellent interpersonal, presentation and persuasive skills to successfully drive requests
Preferred Qualifications & Skills:
• Strong ability to act as a motivator of change
• Self-starter who deals well and thrives in ambiguity
• Successfully navigate between tactical and strategic objectives
• Ability to engage in long term planning
  
  At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people over the next 10 years. R&D is committed to discovering and delivering transformational vaccines and medicines to prevent and change the course of disease. Science and technology are coming together in a way they never have before, and we have strong tech-enabled capabilities that allow us to build a deeper understanding of the patient, human biology and disease mechanisms, and transform medical discovery. We are revolutionising the way we do R&D. We're uniting science, technology and talent to get ahead of disease together.
Find out more: Our approach to R&D. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.