Operations Manager

As an Operations Manager (Quality) you will have entire responsibility for ensuring Hamara policies, procedures and practices are compliant with all relevant legislation and standards, and meet the required quality levels. This role will also have a high level of overall responsibility for ensuring all projects run by Hamara have operations in place, which are compliant with relevant legislation and standards and meet mandatory quality levels, as well as ensuring all operational functions of Hamara are supportive of its successful development.
This role's main duty is to implement, maintain and improve the quality of Hamara's services, in accordance with business aims and objectives and all relevant legislation and standards. You will maintain effective and responsive working relationship with a range of professionals and stakeholders, developing and nurturing positive partnerships to further embed and develop Hamara's services. You will also monitor and analyse Hamara's current operations to determine their: level of quality, effectiveness, efficiency and compliance, in accordance with Hamara's business aims and objectives.
This is an important management role and you will be required to skillfully manage and deliver our service model, embedding a shared vision for the service, communicating it effectively and consistently to staff, service users and stakeholders.