Operations Manager
Aimbridge EMEA
Operations Manager
Salary Not Specified
Aimbridge EMEA, Bournemouth
- Full time
- U
- Onsite working
Posted 5 days ago, 13 Sep | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: a8e63b7c364641d29d70e769cd9155a7
Full Job Description
- As Operations Manager, you'll be the lead driver of operational excellence across the customer journey at the hotel.
- Working as a hands on leader from check in to breakfast, you'll be working to ensure brand standards are exceeded and customer satisfaction is at the forefront of everything you do.
- You'll work flexibly across the week driving key metrics amongst the HOD team, working back-to-back with the General Manager to ensure there's management for across all shifts and deputising in the General Managers absence. As such, this role offers a fantastic senior step forward for those with one eye on a General Manager position in their future career.
- Whilst mostly working as a 'hands-on' operator on throughout the working day, you'll also collate rota's and ensure workforce plans are created to ensure the hotel is ready for any eventuality.
- You'll be able to utilise your experience in food and beverage to level up the daily guest experience.
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
- First class training and leading development program
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks - Allowing you to take time off for key life events.
- Competitive Salary and bonus structure
What do we need from you?
To be successful in this role, the ideal candidate will have previous hotel experience with a strong background in the Food and Beverage department. We're keen to speak to flexible, experience hospitality managers who are ready to be hands on and drive a first class guest experience.
A warm welcome and a smile awaits you at this modern & stylish Holiday Inn Hotel, Bournemouth, centrally situated and within easy walking distance of Bournemouth Beach and town centre. Offering an on-site fitness centre, lunch and dinner from a wide selection at the on-site Restaurant where kids under 13 eat free, and the opportunity to relax with a drink or light bite to eat in the Lounge, Bar or on the Terrace: This hotel is a constant hive of activity and we're looking to recruit a hands-on Operations Manager who can drive first class strategic operations on site.
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,500 hotels and resorts across the world., At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves., As the largest hotel brand in the world, Holiday Inn believe in the joy of travel for all, with one simple goal: to make all our guests smile. As part of the IHG family, we are committed to delivering True Hospitality to all. This hotel is managed by Interstate Hotels; the Global third-party management company of choice that operates over 450 franchised and independent hotels globally, working in partnership with the biggest brands in hospitality.