Operations Manager

Operations managers play a crucial role in overseeing daily operations, optimising processes, managing resources, ensuring quality control, developing strategies, and guiding the team towards the organisation's goals. This position holds significant importance within our business and requires a responsive approach. You will be responsible for supervising all regional activities, including the expansion of our client base and the advancement of business initiatives. By penetrating new markets, you will contribute to business growth with both new and existing customers. Building new relationships with potential clients while maintaining strong connections with current customers will be essential for securing repeat business.

In addition to motivating and leading your team, you will ensure the delivery of a first-class service to our customers. It will be your responsibility to provide your workforce with relevant training and ensure they possess the necessary skills and knowledge of all applicable policies and procedures to meet operational demands. This includes effective communication regarding toolbox talks, safety alerts, and other contract methodologies.

You will also oversee the vehicle fleet at your depot, ensuring servicing of defects and promoting the efficient use of vehicles.

Collaboration with colleagues across the organization will be important in establishing best practices and implementing solutions that maximise profitability while adding sustainable value. By embedding management procedures and controls, you will drive productivity and be accountable for achieving the financial targets of the contracts. This will involve regular interactions with the commercial and finance teams and reviewing cost and commercial reports. You will also be engaged in various HR duties, including recruiting and managing employee discipline.

Health and Safety is a critical aspect of your role. As the accountable individual for all of the depot's ESG activities, you will ensure that all operations adhere to safe working procedures and that all Health, Safety, Quality, and Environmental policies are effectively implemented.

A highly motivated and confident individual. Whilst knowledge of the TM industry is beneficial, you will ideally come from an Operations, Logistics & Planning background. An excellent communicator and team worker, you have experience of successfully identifying and proceeding with new business leads. Adaptable and flexible, you work well in everchanging situations and in a fast-paced environment. You thrive establishing dynamic working relationships with suppliers, customers and colleagues, forging relationships built on trust and delivery. Communicating ideas to improve efficiencies and enhance margin come naturally as well as offering ideas to aid depot growth and development.

What good looks like for an Operations Manager:

- Full driving licence, with no more than 6 points. Any driving bans must have been expired for at least 5 years

- IOSH Managing Safely/SSSTS/SMSTS or equivalent

- LantraSector Scheme qualifications (beneficial)

- Strong verbal and written communication skills

- Strong influencingand negotiationskills, and the ability to build strong working relationshipsand network with sectorstakeholders

- Numeracy skillsto manage budgets and bidcostings

- Pragmatic and ability to create solutions that meet businessneeds

- Collaborative in approach

- Proficient in the use of a PC,MicrosoftOffice software and ability to work with other business management systemsand use remote technology

- Local knowledge of the region's construction and maintenance market, particularly National Highways, local authority highway maintenance and utilities highways works

- Experience leading a team within an operational environment

In simple terms, Chevron Traffic Management is the company that sets up temporary road or lane closures, diversions routes or pedestrian walkways to keep road workers and road users safe while roadworks are underway. This involves putting out road cones, signage, temporary traffic lights, pedestrian crossings, and barriers. Our work is visible all over the country. The next time you are out and about and see roadworks, have a look at the signage. It is possible that Chevron Traffic Management put them there.

It is, of course, much more complicated than that. It involves consulting, planning, designing, estimating and liaising with our suppliers and our customers to ensure that our schemes are fit for purpose. It also involves innovation and technology so we can improve safety and help our industry to reduce our carbon footprint.

Traffic Management is a challenging industry but we know that our work keeps people safe which makes it really rewarding. The people who work in Chevron TM make it fun., Chevron TM believe the skills, capabilities and talents of our people are the key to our success. We benefit enormously from the diversity and variety of our workforce and are fully committed to maintaining and encouraging this diversity.

The richer the mix of people, skills and cultures; the greater the range of inputs, viewpoints and experiences. Because of this, Chevron TM is fully committed to being an equal opportunities employer, defined by its diversity and opposition to all forms of unlawful and unfair discrimination.

Salary:Highly competitive dependent on skills and experience, with company car allowance and company benefits., Stability and security from Chevron's long-term contracts, providing guaranteed hours and job security

- Car Allowance

- Largest traffic management company in the UK with 45+ locations and growing

- Part of the Ramudden Global network of infrastructure safety companies

- Industry-leading benefits including

- Company pension scheme

- Employee rewards scheme

- Life assurance with 24/7 GP appointments, free physio and counselling for you and your family

- Highly competitive salary with OTE and overtime

- PPE provided

- Access to our Internal Academy and Career Development

- Refer A Friend Scheme of £750

- Fill Your Boots Rewards- saving an average of £400 per year

- Toothfairy - Access to free dental advice through an app! Get prescriptions within 24 hours

- On-site free parking

General hours of work are Monday to Friday, between the hours of 8am to 6pm with flexibility. You will need to be flexible to travel and attend client meetings.