Operations Manager

We're looking for an Operations Manager to lead the operational delivery of our Climate and Landscape programmes. Based in Bristol, you'll oversee the management of people, systems, KPIs, and programme execution to ensure the efficient scaling of our services. You'll be part of a rapidly growing Climate and Landscape team, the market leader in UK Nature based Solution and Forest Risk Commodity supply chain assurance and due diligence. Reporting to the Head of Climate and Landscape, you will line-manage a team of Operations Associates, optimize resource allocation, and drive continuous improvement in processes and systems. You'll also be responsible for tracking key performance indicators, ensuring budget adherence, and fostering a positive client and colleague experience.

We are seeking an experienced operational leader with a background in business management and programme delivery, ideally in a multi-stakeholder environment. Strong financial acumen, team development skills, and the ability to manage complex stakeholder relationships are essential. If you are a dynamic, organized leader passionate about teams and making an impact, we'd love to hear from you!

Soil Association Certification Ltd exists to accelerate the just transition across food, farming and land use, as a global leader in sustainability certification. We deliver trusted solutions with nature, for people and planet through the certification of high integrity holistic standards. These assurance schemes cover a wide range of sectors including food, forestry, farming, landscape restoration carbon markets, beauty and wellbeing, textiles and catering. We are recognised and trusted by consumers and businesses around the world, operating in over 60 countries delivering FSC and PEFC certification, and you will also find the Soil Association organic symbol on over 70% of organic products in the UK. Soil Association Certification is a wholly owned subsidiary of the Soil Association, formed in 1946, which is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That's because we cannot tackle these issues in isolation. We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it's needed the most., The Soil Association is a charity working with everyone to transform the way we eat, farm, and care for our natural world. We build real solutions from the ground up. For the last 75 years, we've worked with citizens, farmers, policy makers and businesses, supporting them to explore the vital relationship between the health of soil, plants, animals and people. Because the only way to solve the issues we face is to understand that they are all connected - and that food, farming and forestry are a vital part of the solution. The Soil Association is a charity working with everyone to transform the way we eat, farm, and care for our natural world. We build real solutions from the ground up. For the last 75 years, we've worked with citizens, farmers, policy makers and businesses, supporting them to explore the vital relationship between the health of soil, plants, animals and people. Because the only way to solve the issues we face is to understand that they are all connected - and that food, farming and forestry are a vital part of the solution.

We offer a range of financial and lifestyle benefits to all our employees, including:

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)
• Pension scheme with ethical investment options and employer contribution increasing with length of service
• Free membership of the Soil Association and discounts on organic produce
• Volunteer days to give back to the local community or support green initiatives
• Family friendly policies and flexible working
• Cycle to work scheme
• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce
Hours 37.5 hours per week Permanent