Operations Manager

Ready to thrive in a dynamic new environment and become a key member of our pioneering team at this exciting new site location? This is your chance to make a significant impact, shape the future of our facility, and drive success from the ground up. Join us and be at the forefront of innovation, operational excellence, and a culture of continuous improvement as we build something truly exceptional together., In this exciting new role, you'll be directly reporting to the General Manager, taking the helm of the Defence Fulfilment Centre at our state-of-the-art Longtown facility. As the leader of this key operation, you'll be responsible for driving daily performance to ensure optimal budget management, efficiency, and service excellence, all while maintaining alignment with agreed KPIs. In addition to overseeing day-to-day operations, you'll play a crucial role in ensuring QSHE standards and legal compliance are met across the board. As this is a brand-new facility, you'll be at the forefront of shaping its initial setup, culture, and workforce approach. This is a unique opportunity to lead, coach, and develop a high-performing team, fostering a culture of business excellence and continuous improvement to enhance both operational efficiency and customer service standards. Your leadership will set the tone for the facility's success and future growth,

• 80% of your time will be spent on site managing the day to day operations, but may be future opportunities for hybrid working arrangement
• Responsible for ensuring on time and in-full Service Delivery for the customer in accordance with agreed KPIs.
• The safe operation of Warehousing, Inbound and Outbound Distribution activities across the site, ensuring compliance with Health and Safety legislation.
• Manage Warehouse optimisation and stock maintenance activities.
• Continuously seek to optimise the cost-effectiveness, productivity and customer service levels of the Warehousing through planned and regular communication mechanisms and the proactive assessing of the operational requirements.
• Operational decisions involving the deployment of employees and resources in consultation with Business Stream Managers with an impact on warehouse costs, employee relations and customer service.
• Support General Manager to manage local trade union relationships ensuring all issues are properly dealt with or escalated as required.
• Manage relationships with other departments, to ensure efficient operations and communications are achieved.
  
  Ideally (but not essential) operated within the Military/Defence and Commercial Sectors
• Extensive management experience of operating within a commercial warehouse operation
• Exposure to operating within a commercial environment sufficient to develop effective customer service and commercial understanding.
• Proven management and influencing skills, coupled with a customer focused attitude
• Ability to travel between KN site locations
  
  With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.