Operations Manager ACCTS KSS

This is an exciting opportunity for an enthusiastic and driven service manager to be part of the development, delivery and progression of the newly commissioned Adult Critical Care Transfer Service (ACCTS) serving Kent, Surrey and Sussex (KSS)., The Operations Manager role will provide operational and strategic management of the KSS ACCTS hosted by the Royal Surrey Foundation Trust. As part of the senior KSS ACCTS transfer service management team this post holder will develop the service in accordance with strategic plans, including working alongside the clinical lead, lead transfer practitioner and duty transfer team.

The operations manager will provide management to the transfer team and work closely with the clinical lead and lead transfer practitioner to ensure the delivery of effective and high quality services to patients. They will be responsible for the day-to-day management of the critical care transfer services in accordance with agreed objective, targets, quality standards, controls and resource constraints. They will also coordinate the planning, development and implementation of service improvement, capital and other projects for the areas they are responsible for. They will support clinical governance processes within their areas and assist clinical colleagues with the management of risk.

The role will also require the management of training, recruiting and retaining high quality staff, provide effective appraisal and team working and strong staff involvement in decision making within their sphere of responsibility.

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.