Operations Manager (Colchester Sports Park and Joint Use Sites) - Colchester, Essex

We are seeking an Operations Manager to oversee the day-to-day safe and clean operation of Colchester Sports Park and Joint Use sites. Your role is pivotal in meeting customer needs and maintaining quality standards across various service areas.

As an Operations Manager:

• Experience will include technical skills in Normal Operating Procedures, Emergency Action Plans, and Risk Assessments within a Sport & Leisure environment.


• You will drive performance to achieve financial targets and KPIs, ensuring correct staffing levels and adherence to operational standards.


• Responsibilities include staff management, HR, health & safety compliance, and collaboration with other departments for quality assurance and customer service delivery.


• You will be expected to Oversee or/and deliver Swim Teacher and National Pool Lifeguard Qualification training courses when covering for Leisure World Central.


• The successful candidate would ideally have similar experience within the public or private sector.


• Experience of working with a quality management framework such as QUEST would be an advantage.


Our full time position will work 37 hours per week. Early morning, evening and weekend working will be required, as well as Duty Officer shifts and participation in on-call rota for all sites. You will provide cover for the Operations Manager at our Leisure World Colchester site, as well as deputising for the Multisite General Manager when necessary.

Your home sites will be Colchester Sports Park, Leisure World Tiptree, Leisure World Highwoods and Leisure World Tennis Centre; however, you will also be exposed to Leisure World Colchester. In this multi-skilled role, there will be opportunity for training, growth, development, and promotion.

If you're a dynamic leader with a passion for sport and leisure, committed to delivering excellence in operations management, we want to hear from you. Join us in providing a safe, clean, and enjoyable experience for our customers.


• Free Gym membership


• Various Staff discounts at Leisure World


• Pension with immediate life cover


• Generous Annual Leave


• Travel Discounts


• Online Discounts


• Healthcare Discounts


• Learning and development


This vacancy has no closing date, we reserve the right to close the vacancy at any time; therefore early submission of your application is encouraged. Interviews will be held as and when candidates are successfully shortlisted.

Colchester City Council has a wide range of services and facilities that can involve dealing with children or vulnerable adults. We treat our obligations for the safety of children and vulnerable adults seriously and expect our staff to be committed to the principles of our published policies and to adhere to the procedures contained within them.