Operations Officer - Trading | Havens Hospices

This role will offer crucial support for our Charity's Trading division, managing the operational logistics and maintenance for all trading and retail areas of the Charity's business, whilst deputising for the Trading Operations Manager, as required.

The main duties of this role will be to ensure that the shops have the right support in place to operate. There is a responsibility for supporting all maintenance and logistics across the business and ensuring all transport is checked and documents in place to ensure road legal.

Stock rotation is key, fixture storage is kept to a minimum, and that all goods and points of sale are distributed efficiently.

Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families. Our specialist team offers a wide range of care and support options for patients and their loved ones, based on their needs and wishes. This can be in the comfort of their own home, in the hospices - Fair Havens for adults or Little Havens for children - or a combination.

Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.,

• To be responsible for, supporting maintenance and logistics across the business.


• Ensure all transport is checked and documents in place to ensure road legal.


• To ensure that logistics and travel arrangements in place to support strategic growth of Popup and local events.


• To ensure that shops are supported through stock rotation.


• To ensure fixture storage is kept to a minimum in container. .


• To ensure that New Goods and Point of Sale is distributed across the network of shops


• To ensure that daily / weekly / monthly / annual maintenance checks are carried out and documented.


• To ensure maintenance issues are recorded, jobs prioritised and managed effectively.


• Deputise for the Operations Manager, as an when required.


• To ensure that maintenance and logistics staff are deployed effectively to manage shops.


• To ensure that maintenance and logistics staff are trained and supported in carrying out their roles.


• To ensure the knowledge of maintenance staff is current and up to date with legislation.


• To support the recruitment new maintenance and logistics staff as required


• To ensure risk assessment and management systems are in place that ensure the safety of staff and customers.


• To ensure compliance with all current legal standards with regard to safety including (but not limited to) electrical, gas & fire


• To ensure that all HHT staff are trained to the required standard on compliance issues.
  
  In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you'll be helping us continue 'Making every day count' for those who need us most.