Operations Supervisor Wastewater Treatment

As Catchment Operational Supervisor (Wastewater) you will be responsible for: Managing operational crews involved in the operation and maintenance of wastewater assets including direct and subcontract workforces. This will include: 1. Ensuring that all operational activities are undertaken in an environmentally responsible and sustainable manner. Actively promoting environmental awareness within the business. 2. Managing and motivating colleagues to deliver great customer service, ensuring the business is customer led. 3. Establishing a high-performance culture with appropriate training and full implementation of process improvements afforded by investment in new technology or working practices where relevant. 4. Proactively and effectively managing team and individual performance in accordance with all current HR policies. 5. Ensuring health, safety & well-being is never compromised when delivering planned/reactive operational activities. Oversee the safe management of contractors. 6. Ensure that costs are allocated appropriately, and procurement polices are adhered to. Support Catchment Manager with the delivery of savings and best value of procuring services and products. 7. Monitoring and managing area team performance to ensure high level targets are achieved. Undertake regular 121s and hold weekly briefs with the Operational Teams. 8. Providing and testing appropriate functional contingency plans in line with emergency response procedures. 9. Supporting the management standby rotas and ensure any operational incidents are managed effectively and in line with company procedures. 10. Demonstrate strong leadership capabilities and having excellent communication skills which will enable you to liaise effectively with colleagues, customers, service partners and visitors to sites.Who you'll work with Internal

• Network, Bio-Resources Logistics, Science and Asset Teams
• Human Resources, Procurement and H&S Teams
• Other internal teams as required
• Internal audit teams
External
• Environment Agency
• Local Authorities & Emergency Planning groups
• Key contract partners
• Planning groups
• Health and Safety Executive as required
• Regulatory groups
  
  Full and valid driving licence and ability to travel as the job requires.
• Proven supervisory experience including knowledge of the wastewater assets and ability to demonstrate a proven track record of success and sector leading performance.
• Operational experience but training will be provided.
• Experience of managing contractors and developing a team of qualified individuals.
• Proven track record in exceptional internal and external audit performance.
• Experience of managing/working in operational teams, inspiring and motivating teams, successfully implementing initiatives, managing change and developing an effective team.
Good to know

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas. To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company's required security objectives. We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve. In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for. Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT © Dŵr Cymru Cyf 2019. Job Segment: Operations Manager, HR, Wastewater, Water Treatment, Internal Audit, Operations, Human Resources, Engineering, Finance

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:
• Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
• Enhanced employer pension contributions - Up to 11% employer contributions
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Reduction on gym memberships and high street shopping
• Cycle to work scheme
• Car-leasing scheme
• Health CashBack scheme
• An employee assistance programme for employees and their immediate family
Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment. Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest. Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.