Operations Support Manager

Our operation in Mendlesham is looking for an Operations Support Manager where you will oversee warehouse activities including, inventory operations, contract administration and client financial requirements.

This role will see you working Monday to Friday role, 40 hours a week.

WHAT ARE YOU GOING TO DO?

Reporting into the Contract Manager, you will lead a team responsible for stock and warehouse administration. Your will ensure accurate cycle counts and value-added services and drive stock placement strategies to maximize efficiency and ensure meticulous record-keeping for annual audits.

You will build and maintain excellent relationship with the client ensuring we meet and exceed their expectations. You will also create management information reports and lead initiatives to improve warehouse systems continuously as well as maintaining up-to-date work instructions and addressing customer queries with sustainable solutions to prevent recurring issues.

You will also liaise with site help desks to resolve issues per service agreements, driving stock placement strategies to maximise efficiency, and ensure meticulous record-keeping for annual audits.

Our ideal candidate will have proven experience working within a fast-paced warehousing environment, ideally within a 3PL organisation. You will also have experience managing a diverse team and proven experience of working to targets and deadlines. You will have a customer focused mind and ability to work with stakeholders at different levels.

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers money off vouchers for a diverse range of retail, travel and hospitality brands. There's no doubt that you will be compensated for your hard work and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.