Order Production Administrator

Do you want to help write the next chapter of our story? We are looking for an Order Production Assistant (37.5hrs/wk - FTC until 31/03/2025) based in our Distribution Centre in Harlow.

The role:
Production of daily stock replenishments, order allocation, order production and championing a right first-time process.

What you'll do:
Allocating, Replening and printing all order types, within agreed admin processes.
Matching orders and dispatch / transport paperwork.
Controlling specific Customer logistics requirements, ensuring correct paperwork and additional labeling requirements are met.
Cancellation of Pick tickets, Orders, and transport labels.
Communicating all stock issues to agreed Stock control process including but not limited to stock damages, shortages, and batch expiration.
Producing Daily Reports to compliment Warehouse targets.
Ensuring proforma's for Channel Islands are attached to pick list paperwork.
Provide cover for other Administration colleagues.
Occasional pick / pack orders in warehouse.
Assist with kit assembly.

Good communicator with a flair for providing high levels of Customer Service.
Flexible team member who anticipates and adapts to changes in the operational demands.
Able to multitask in a fast paced and complex environment with the ability to work to tight deadlines.
Customer-focused and results-oriented.

You have:
Strong administration and Microsoft Office skills.
Good level of organizational and planning skills with a solution driven mindset.
Attention to detail for the multitude of bespoke client requests.

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d'être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Competitive compensation package
33 days annual leave (pro-rata, inclusive of bank holidays)
Clarins For You - Our Reward and Benefits Platform
Career Development opportunities
We Care - volunteer day
Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.