Orthoptic and Optometry Clerical Officer

This is an exciting opportunity to work in Ophthalmology as a Band 3 Clerical Officer for the Orthoptic and Optometry departments. You will be part of multi disciplinary with a varied mix of administrative and patient facing duties., You will be part of a team responsible for the front-line clerical service for the orthoptic and optometry department. This involves locating and preparing health records for clinics, welcoming patients to the Optometry and Orthoptic Department, booking them in and out of the clinics. It also includes assisting in the management and booking of Orthoptic and Optometry waiting lists by actioning referrals from ERS and emails, cashing clinics up, arranging follow up appointments and dealing with telephone and face to face enquiries from patients, relatives /carers . You will work closely with the rest of the clerical team, as well as the Orthoptists, Optometrists and other clinical members of the multi disciplinary Ophthalmology team. Self motivation, showing initiative, being flexible with your daily tasks and paying attention to detail are essential.

Would you like to work flexibly?In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital trust in the south-east of England.

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in West Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. Fordcombe Hospital is near Tunbridge Wells and became part of the Trust in October 2024. It focusses on planned care and has two operating theatres, 28 inpatient and day care beds, diagnostic services including X-ray, MRI, CT and endoscopy, and a number of consultation and treatment rooms.

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.