Orthotics Administrator

An exciting opportunity has arisen for an Orthotics Administrator in the Orthotics Department at the Royal National Orthopaedic Hospital. The post holder will be responsible for providing administrative and clerical support to a busy team of Orthotists. The post-holder will provide a courteous and professional reception service, and help ensure that all service users have a positive experience of the services we provide. We are looking for an independent, enthusiastic and well organised person to join our busy team. You must have strong interpersonal and IT skills. The successful candidate will be based within a small team, providing support for each other and ensuring continuation of service at all times. Multi-tasking and prioritisation is a key feature of the post.

We are looking for an independent, enthusiastic and well organised person to join our busy team. The ideal candidate will have good interpersonal and organising skills, attention to detail, IT skills and ability to communicate across all levels. The successful candidate will be providing support to the clinical teams and ensuring continuation of service at all times. Duties will include: dealing with frequent telephone enquiries and face-to-face queries, processing referrals and other documents, recording and validating activity on PAS systems, and liaising with internal stakeholders. Good knowledge of National and Trust pathway targets and knowledge of medical terminology are an advantage.

At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly:

• Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement.
• Ranked #1 among all Trusts in North and Central London for all People Promises and themes.
• Ranked #1 among all Acute Specialist Trusts for "We work flexibly."
At RNOH, we're committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive. Joining our organisation means enjoying a wide range of staff benefits, including:
• 24/7 access to wellbeing support through our Employee Assistance Programme.
• A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.
• A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.
• Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare
At RNOH, we are more than a workplace--we are committed to patients, to excellence and the wellbeing of our staff.