Outpatient Administrator

We have an opportunity for you to work within Bridport Community Hospital Outpatient Department as an Outpatient Administrator/Receptionist.
As an Outpatient Administrator/Receptionist you will produce and maintain clinic lists, while ensuring patients' health records are located and prepared in time for the start of the designated clinic session, including preparation of patient outcome sheets for each clinic. Whilst keeping the patient administration system up to date and accurate at all times, including registering new referrals, amending patient demographics and the tracking of all case notes to ensure their current location is recorded.
You will be working within our friendly team who strive to put the patients at the heart of all they do, ensuring that the clinics we accommodate for the acute Hospitals are run effectively.
This is a part-time post of 15 hours per week. You may be required to work flexibly to meet the needs of the service.
Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position., To have a high level of communication skills when dealing with
telephone enquiries that are of a sensitive nature and
resolving problem areas.
To greet patients attending the outpatient department, entering admission and discharge times onto the patient administration systems as appropriate, dealing with any queries that may arise.
To undertake filing, retrieval and day to day maintenance of health
records in accordance with policies and procedures, ensuring
accuracy and compliance with the filing system to facilitate reliable
and efficient access, ensuring that health records are maintained to a high standard and are repaired/replaced as necessary.

Working for our organisation
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forwardlooking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

At Dorset HealthCare we want to offer all our staff the opportunity to work flexibly, putting health and wellbeing first, whilst continuing the delivery of excellent patient care. Flexible working looks different for everyone and we welcome applicants to discuss flexible working opportunities with the recruiting manager.
What working for us will provide:
+ 27 days of annual leave, rising to 33 over ten years (for staff on Agenda for Change terms and conditions)
+ Excellent NHS pension scheme
+ Health and wellbeing services
+ Flexible working options, including family-friendly hours
+ Free training and one-to-one career coaching to reach your career goals
+ Preceptorship programme for newly qualified nurses and AHPs
+ Access to nine staff networks - have a voice and transform our Trust
+ Relocation costs where applicable
+ Salary sacrifice scheme opportunities - including childcare vouchers, car lease and cycle scheme, home technology equipment, and buying and selling annual leave
+ NHS discounts to save on your shopping, gym membership and more
Visit our careers website to learn more about our culture, staff stories, benefits, development programmes and opportunities.
What you need to do