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Outpatient Clerk | The Newcastle upon Tyne Hospitals NHS Foundation Trust

The Newcastle upon Tyne Hospitals NHS Foundation Trust, Newcastle upon Tyne

Outpatient Clerk | The Newcastle upon Tyne Hospitals NHS Foundation Trust

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The Newcastle upon Tyne Hospitals NHS Foundation Trust, Newcastle upon Tyne

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 8 Nov | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: f5beb0ae81b44b928b0f22cff51c8652

Full Job Description

  • We are looking for candidates who can deliver an effective and efficient outpatient reception service to both the clinical team and our patients.
  • You will need to have experience with IT systems and have good literacy and numeracy skills.
  • Working as part of a multi-disciplinary team is essential for the efficient delivery of administration services.
    • Our staff oversee over 2 million patients 'contacts' each year, delivering high standards of healthcare from the following sites:
  • Freeman Hospital
  • Royal Victoria Infirmary (RVI)
  • Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
  • Newcastle Dental Hospital
  • Newcastle Fertility Centre
  • Northern Centre for Cancer Care, North Cumbria
  • Northern Genetics Service
  • Cramlington Manor Walks
    • These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust
  • To provide an effective and efficient out-patient reception and Appointment Booking Centre and administrative service across the organisation ensuring that a high quality of customer care is delivered.
  • To continue to develop and maintain competencies in all areas of work.
    • As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month's pay.

    Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

    The Newcastle Eye Centre is based at the Royal Victoria Infirmary and is one of the largest in the UK, treating and caring for well over 100,000 patients each year. We are a regional centre of excellence treating all types of common eye conditions in adults and children, both elective and emergency, as well as providing a range of highly specialised and cutting-edge services. The Newcastle Eye Centre also includes an Eye Emergency Department which sees around 20,000 patients per year.

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