Outpatient Reception Supervisor

We are looking to recruit a reliable and enthusiastic individual to join our busy team in providing a professional and effective Reception and clerical service for the Trusts Outpatients Service.

The Outpatient reception rota is across 7 days. Staff are required to cover shifts between the hours of 7am to 8pm Monday to Sunday, inc Bank holidays. The successful candidate must be able to support the flexibility of the rota.

Computer literacy is essential as you will be expected to input and extract information from various Trust Patient Administrative Systems.

The successful candidate will be required to effectively supervise the Outpatient Reception Team on a daily basis ensuring that an efficient and effective support service is delivered to the Trust seven days a week and to support the Assistant Directorate Manager in the day-to-day operational duties for all outpatient activity.

To assist the Assistant Directorate Manager in planning and circulating the weekly rota for all General Reception areas., We are looking to recruit an enthusiastic individual to join our busy administration team in providing a professional and effective Outpatient Reception and Administration Service for the Trust.

The post is 37.5 hours per week, Supervisor in the Outpatient Reception Team.

Please note the candidate will also need to be flexible to cross cover shifts across the 7-day rota as required.

The role requires an enthusiastic, competent and proactive individual with an appreciation and understanding of the confidential nature of the work. Able to build good working relationships and confident dealing with a range of people both internal and external to the organisation.

Also with the ability to prioritise and deliver on time against a background of changing demands whilst maintaining high standards and with accuracy and attention to detail.

Applicants should be excellent communicators; including telephone skills and have the ability to deal with the general public on a daily basis and maintain a positive approach to customer care.

Computer literacy is essential as you will be required to input and extract information from a number of Trust Patient Administrative Systems.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.