Outpatient Receptionist
University Hospitals Sussex NHS Foundation Trust, Chichester
Outpatient Receptionist
Salary not available. View on company website.
University Hospitals Sussex NHS Foundation Trust, Chichester
- Full time
- Permanent
- Onsite working
Posted today, 16 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: de473965cc4f463a8ff0ab404dda2a35
Full Job Description
- To greet patients in an efficient, friendly and courteous manner.
- To book patients onto the PAS computer and check current details on the system for accuracy.
- Be able to make adjustments to patient details as required, in line with Trust policy, Data Quality and Information Governance.
- Liaise with medical staff and nurses to ensure efficient use of clinic time.
- To mutually agree and book follow-up appointments with patients as they leave the clinic.
- Cache up clinics effectively ensuring all secondary outcomes complete.
- To send out follow-up appointments for those unable to be booked at the time of the clinic.
- Liaise with the appropriate Consultants secretary or Cancel and Rebooks team if unable to book a follow-up appointment.
The Outpatients Department is looking for a motivated and enthusiastic person to work as a receptionist within our busy Outpatient Departments on a full time basis. This is a challenging role workingacross ourvarious different Outpatient departments.The successful candidate will be expected to demonstrate the following skills: - Excellent customer service skills.Be able to work well under pressure. Communicate well with patients and other staff of all levels. Be able to operate effectively as part of a team or using your own initiative. You will be supported by experienced staff whilst working as part of a team delivering a high quality service to patients and other departments within the hospital.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programmefor staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.