Outpatient Room Booking Co-ordinator

As the Outpatient Room Booking Co-ordinator you will be liaising with Care Groups, Nursing and Admin Teams to ensure available clinic rooms are fully utilised to increase Outpatient Productivity. You will need to maintain accurate records of available rooms and ensure the InTouch System is kept up to date. You will be produce Summary Reports from the relevant IT Systems to support Performance Meetings and the monitoring of associated KPI's., As the Outpatient Room Booking Co-ordinator you will be liaising with Care Groups, Nursing and Admin Teams to ensure available clinic rooms are fully utilised to increase Outpatient Productivity. You will need to maintain accurate records of available rooms and ensure the InTouch System is kept up to date. You will be produce Summary Reports from the relevant IT Systems to support Performance Meetings. To support the 6:4:2 Meetings., The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working. The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24. Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £23 (standard disclosure) or £43 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. DBS applications submitted from 2nd December will be subject to the new DBS fee of £26.50 (standard) and £54.50 (Enhanced). From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa. This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures. Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation. All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action. As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.

You will need to have excellent verbal and written communication and active listening skills. You must have standard keyboard skills and have previously used Microsoft Office Packages. Use of iPM (Patient Administration System) is desirable.,

• NVQ 3 or equivalent in relevant areas, Previous experience of working within Outpatients
• Familiarity with Hospital Information systems
• Experience of managing/supervising staff
Desirable criteria
• Previous experience of training staff, Ability to communicate effectively to all levels, must have a high level of verbal skills
• Excellent prioritisation/time management skills
• Able to work on own initiative
Desirable criteria
• Ability to produce reports together with recommendations
  
  Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience. The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital. It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.