Outpatient Services Team Leader

The Outpatients Bookings Team Leader will support the Health Records Manager with the smooth and efficient running of all the operation aspects of Health Records Library Services including staff management issues. The post holder will be responsible for the management of the Health Records Systems in accordance with Trust and Departmental policies on Record Management Standards and procedures. They will provide training to staff within the Outpatient Booking Department and throughout Velindre NHS Trust on Health Record issues.

The post holder will take responsibility for the management of the Outpatient booking administration teams ensuring compliance with Trust policies. The Outpatient Booking Team Leader will work within the clinical services ensuring appropriate prioritisation and then chronological booking is consistent for all outpatient appointments., Contribute to the health records management strategy for the organisation, ensuring that recommendations are agreed and implemented within timescales.

To be responsible for ensuring that systems are in place to achieve delivery of the Directorate's patient access targets via the implementation of new processes and procedures and updating the Health Records Manager

The post holder is responsible for the practical management of Outpatient waiting lists, working closely within the Health Records Manager to ensure waiting list improvements and national targets are achieved.

To present highly complex statistical information to staff to assist with ongoing service improvement.

The post holder is responsible for supporting the Health Records Manager in the achievement of all elective access targets.

The post holder will be responsible for training all staff in the rules and guidance for Outpatient Bookings delivery under the direction of the Health Records Manager

The post holder will provide support and line management to the Outpatient Booking administration teams ensuring optimum utilisation of outpatient capacity.

Here atVelindre University NHS Trustwe are extremely proud of the specialist services we provide across the whole of Wales in ourcutting-edgeVelindre Cancer Centreand ouraward-winningWelsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host theNHS Wales Shared Services PartnershipandHealth Technology Walesand have developed strong partnership working with these expert services.

Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.