Outpatients Admin Clerk

Role Specific Criteria Administration Assistant - Outpatients Clerk Position Title - Outpatients Clerk Reports to Outpatients Manager Contract - Permanent Hours - 37.5 hours per week Position Summary Supports the administrative procedures of the department, Responsible for clerical/administrative duties for the department, which will include the main Outpatients Department (OPD), Pre-Operative Assessment (POA) and Physiotherapy Dealing appropriately, professionally and efficiently with all communications and queries. Act as a point of contact for the department and develop good working relationships with the hospital. Demonstrate strong organisational skills. Responsible for compliance with the hospitals policies and procedures in carrying out the role in a professional and efficient manner Work with a high degree of attention to detail. Possess the requisite skills of administration, teamwork, good planning and organisation and communication. Ensure all relevant charges, relating to the OPD clinics, are loaded onto Maxims within a timely manner. Ensure patient systems (Maxims) records are updated on a timely basis with all relevant information Undertake ad-hoc analysis, projects as requested Maintain efficient general office procedures
as appropriate to the post. Be responsible for ensuring that documentation meets required standards. Maintain a comprehensive filing system (manual and electronic) for all relevant documentation and ensure that file maintenance is carried out as required. Communicate directly with patients as required and deal with patient queries in respect of their OPD appointments

Ramsay Health Care was established in 1964 and has grown to become a global hospital group operating over 100 hospitals and day surgery facilities across Australia, the United Kingdom, Indonesia and France. Ramsay Health Care is well-respected in the health care industry for operating quality private hospitals and for its excellent record in hospital management and patient care. These features help to attract leading health care practitioners to work in our facilities. Ramsay Health Care UK is one of the leading providers of independent hospital services in England, with a network of 33 acute hospitals. These provide a wide and comprehensive range of specialised and efficient clinical specialties from orthopaedics and general surgery, to cardiac surgery and Eye Surgery. Recognised by all major medical insurers, Ramsay offers fast, convenient, effective and high quality treatment for all patients, whether medically insured, self-pay, or from the increasing number referred by the NHS.
Ramsay Health Care has launched a unique service for private patients, Premium Care. This is available to all patients using private medical insurance or funding their own treatment and aims to set the standard for private healthcare. It offers the highest standards of clinical care combined with superior hotel services and the flexibility of a personal service tailored to your needs.