Outpatients Department HCA

As an Outpatients Healthcare Assistant at King Edward VII's Hospital, you will be a vital part of our dynamic Outpatients Department. This role involves supporting our nursing and medical teams across a diverse range of specialty clinics, including Urology, Gynaecology, Dermatology, and Plastic Surgery. You will assist with both clinical and administrative tasks to ensure that our patients receive the highest standard of care in a safe and welcoming environment.,

• Prepare and assist patients for consultations and procedures in our Urology, Gynaecology, Dermatology, and Plastic Surgery clinics.
• Provide personal care and support, including help with mobility, hygiene, and other daily activities as required.
• Monitor and report any changes in patient condition to the nursing staff.
• Offer emotional support and information to patients and their families about their care and procedures.
• Perform basic clinical tasks such as taking vital signs, phlebotomy, and ECGs, and assist with specialised procedures as needed.
• Prepare and maintain clinical areas for different specialties, ensuring they are clean, well-stocked, and ready for patient use.
• Assist with patient examinations and procedures, ensuring a smooth and comfortable experience.
• Maintain accurate patient records and assist with the scheduling and coordination of appointments across various clinics.
• Manage patient flow and support clinicians to ensure efficient operation of the Outpatients Department.
• Adhere to infection control policies and procedures.
• Participate in mandatory training and development programs.
• Report incidents, accidents, or concerns promptly.
  
  The ideal candidate will possess NVQ Level 2 or 3 in Health and Social Care or an equivalent qualification, coupled with prior experience as a Healthcare Assistant in an outpatient setting or as a Nursing Assistant in surgical wards. They should hold a Basic Life Support (BLS) certification and be prepared to work across multiple specialties, including Urology, Gynaecology, Dermatology, and Plastic Surgery., Experience in or a strong willingness to work across multiple specialties, including Urology, Gynaecology, Dermatology, and Plastic Surgery.
• Excellent communication and interpersonal skills with the ability to provide compassionate patient care.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Previous experience as a Healthcare Assistant in an outpatient setting or as a Nursing Assistant in surgical wards.
• Basic Life Support (BLS) certification.
  
  At King Edward VII's Hospital, we believe in creating an inclusive and diverse workplace where everyone feels respected and valued. We are committed to creating a workplace that is welcoming and inclusive to everyone, regardless of their race, ethnicity, gender identity, sexual orientation, age, religion, or any other characteristic that makes them unique. We believe that by embracing diversity and fostering inclusion, we will create a workplace that is stronger, more innovative, and more successful.
  
  In return, we offer:
• Complimentary lunch
• 35 days of Annual Leave (inclusive of bank holidays) that increase with long service
• Private Healthcare
• Staff Referral scheme
• Company pension scheme
• On-going training and professional development opportunities
• Season Ticket Loan
• Help to buy a bike
• Free Employee Assistance Programme
• Access to EdenRed and various discount retail vouchers