Overnight Guest Services Agent

The Overnight Guest Services Agent is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. This position is a Full Time Permanent Overnight position, which will be responsible for ensuring seamless service on the Overnight Shift. It is a must that you have a UK driving license for the role.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• £33,700 package which includes Hotel service charge, and salary.


• Average 40 hour working week


• Flexible Working Pattern Four Days On, Four Days off


• Excellent Training and Career Development opportunities


• Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.


• Free meals at Pepys while on duty including fruits, coffee/tea and fizzy drinks available throughout the day


• Up to 2 paid Wellness days per year!


• Holiday entitlement increases with years of service


• Free Life Insurance while on duty.


• Bupa Dental and MediCash plan available.


• Opportunities to build a successful career with global potential


• Season Ticket Loan & cycle to work scheme


• Free Uniform dry cleaning available


• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.


• Access to Wagestream- a salary advance benefit


• Employee Recognition Programmes


• &many, many more surprises to discover!