Oxygen Service Support Worker (INTERNAL)

An exciting opportunity has arisen within the Home Oxygen Service at Wye Valley NHS Trust for band 4 Home Oxygen Support worker, to assist in the smooth day to day running and provision of care for patients in Herefordshire on Domiciliary Oxygen, working alongside the oxygen Nurses., The post holder will support the domiciliary oxygen service team, ensuring a smooth and efficient service for patients throughout their pathway and follow up care. They will assist in the day to day co-ordination of the service, monitor and instigate reviews both in the outpatients department and in the patients homes, (using own transport).
They will also help to analyse data provided by the ICB or Oxygen provider and raise any queries/or highlight any concerns to the trained nurse.
The post holder must be able to use their own initiative and work autonomously, but also work proactively within
the team to ensure the service runs to maximum efficiency., + To communicate with patients,carers and professionals on all levels on a daily basis with regards to current oxygen prescriptions and equipment.
+ Engage with domicillary oxygen provider regarding patient queries orders or discrepancies
+ To ensure the oxygen database is kept current and up to date.
+ To prioritise patient safety by completing risk assessments within the patients own home 4 weeks post discharge, (in line with 4 week post discharge guidelines) or visit patients own home and complete a risk assessment prior to discharge of high risk patients.
+ Be confident in knowledge and understanding of domicillary oxygen equipment, to enable competent discussions/ advice to patients experiencing issues.
+ To complete all clinical records accurately and legibly as instructed.
+ Ensure timely return of investigations/reports as requested by Oxygen team and be aware when immediate escalation is required
+ To report untoward occurrences immediately to senior members of the team.
+ To be empathetic to patients' medical and psychological needs when encouraging and implementing or changing oxygen therapy regime.
+ To be able to advise patients who wish to travel, on ordering oxygen both within the UK and overseas
+ Participate in multidisciplinary team meetings.
+ Undertake other duties appropriate to the post as requested by senior staff.

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values - Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.